The Claims Management Reality

CASE HISTORY #6

A proper claim was filed for injury. At some point, the claimant decided to hire an attorney of her own.

Company received a writ from the claimant’s attorney. Through lack of interest or poor judgment, the writ was never passed onto the carrier in time.

According to Connecticut State Law, the company cannot recover any credits because of the “lag time”. There was a two-thirds subrogation credit on the final payout of $26,115. However, since the insurance carrier was not notified of the writ and the statue of limitations ran out, the employer could not benefit from the comparative negligence credit of over $17,000.

BENEFIT: Had National Risk Services been managing their claims, the legal process would have been used in the employer’s best interest, and the claims cost total would have been reduced by the $ 17,000.